Value Vision

A lot of that time was spent as manager of Dollond & Aitchison, Eyedeal Vision and finally Crown Optical Centre in Lytham.

One evening I was walking past Lytham windmill on the green, telling my husband Colin about a problem that a lady customer had when visiting another opticians.

Annoyingly, her eyelashes were touching her lenses when she blinked. Would you believe, by a member of staff at an opticians in Lytham, she'd been advised quite sharply I was told, to actually cut her eyelashes. How rude and dangerous was that? All that was obviously needed was just a simple frame adjustment, and the problem would have been solved. In desperation the lady came in to our shop to see if we could help her as she dare not go back into her original opticians. I sorted the problem in just a couple of minutes, with a genuine smile, as I was happy to help.