About the Business
We are a family run business, who have been serving the optical industry for many years now, we are a tight-knit team here at Reglaze my Spex, being a family run business it’s all our goals and in everyone’s best interest to ensure everything is to the highest of quality and as perfect as it can be.
24 Mar, 2023
Bethnal Green, East London
Initially, I was super impressed with the fast turnaround and customer service. I sent my glasses off on 28/02 and they were shipped back on 06/03 with an expected delivery date of 08/03. However, It's now 23/03 and still no sign. I acknowledge this is Royal Mails fault however, their website clearly states "we will work with you to rectify this situation, by means of a Refund, or a new product, you will never be out of pocket." Since confronting them with this and their website didn't give special delivery options (due to the automatic free delivery of over £80) they are now ignoring my emails. They’ve also blocked me from Twitter after a single DM.
Location & Hours
Reglaze My Spex PO Box 72 LLANGEFNI